OUR PRINCIPLES

CONFIDENTIAL BY DESIGN.
USEFUL BY INTENTION.

People need to trust the process before they can speak honestly about pressure at work.

HOW WE APPROACH TRUST

INDIVIDUAL PRIVACY.
ORGANISATIONAL INSIGHT.

01

Personal results stay personal

An employer does not receive an employee's individual Scorecard answers or results as part of team reporting.

02

Team insight is anonymised

We report group-level patterns only where it is appropriate to do so without revealing individuals, with suitable minimum group sizes and suppression safeguards.

03

Support isn't a diagnosis

Our assessment is a self-reported reflection tool. It doesn't diagnose burnout or any mental health condition and isn't a substitute for professional care.

04

No crisis-response promise

Sales Is Tough is not an emergency or crisis-monitoring service. If you need urgent help, use an appropriate health or emergency service.

This page explains our approach in plain English. For full details of how we use personal information, including our legal bases, retention and your data rights, see our Privacy Notice.
CONFIDENTIAL, NOT ANONYMOUS

YOUR TRUST MATTERS
MORE THAN YOUR SCORE.

Salespeople need to feel able to answer honestly. That is why Sales Is Tough separates confidential individual information from what an employer receives. Your personal Scorecard answers and any confidential support notes are not provided to your line manager, HR team or employer as individual records.

Employers can receive carefully checked team-level trends and practical recommendations. If the team is too small for meaningful anonymity, we do not produce numerical team reporting. We can still help the organisation understand workload, management practices and the actions it can take.

The Scorecard is confidential, not anonymous: we need contact details to provide your personal report. You choose whether to participate, and taking part must not be used for disciplinary or employment decisions. In exceptional situations involving serious and imminent risk or a legal requirement, we may need to share limited information with an appropriate person or service. Any such decision is considered carefully.

Read our full Privacy Notice, or contact us at info@salesistough.com.

WHEN YOU NEED HELP

YOU DON'T HAVE TO
HANDLE IT ALONE.

If you need urgent mental health support in England, call NHS 111 and select the mental health option. If you or someone else is in immediate danger, call 999.

Samaritans — call 116 123, free at any time

Shout — text SHOUT to 85258 for free, 24/7 support

A QUESTION ABOUT CONFIDENTIALITY?

ASK US DIRECTLY.

We'd rather explain the safeguards clearly than ask anyone to take them on trust.

Email a confidentiality question